Accessibility at Queen Street

On Friday Marion visited Glasgow Queen Street station to meet with ScotRail CEO Joanne Maguire, station General Manager Margaret Hoey, and other members of the team to discuss the station renovations and how they have incorporated accessibility features, including for restricted mobility.

Marion said: “I was extremely impressed with the facilities that are available for disabled and autistic passengers using Queen Street station.
“I was also surprised to learn that a ‘safe room’ has been installed to allow neurodiverse passengers a safe space to have time out should they require it. This room is also available for any members of the public who may be fleeing domestic abuse. The staff are on hand to assist with accessing the appropriate services to help anyone finding themselves in this position.
“It was reassuring that the management team are working closely with organisations such as RNIB and neurodiversity groups to ensure they are fully facilitating passengers within these groups.
“They are fully committed to ensuring all passengers are not excluded from their stations.”